Responsibilities
- Business analyst responsibilities to elicit business requirements, initiating improvements in the current processes and producing project deliverables.
- Provide support to the Head of Project and Project Manager(s) and assist with realising team objectives.
- Provide support and guidance and act as a mentor to business analysts within the Projects Team.
- Manage engagement with third parties assisting CCLA with change.
- Liaise with internal and external business analysts, stakeholders and project managers.
- Communicate change objectives and updates through written documentation and oral presentations.
- Accountable for managing change at all stages: proposal, acceptance, work in progress, testing, operational readiness, go-live, review and closure.
- Utilise business analyst skills to translate information from subject matter experts across the business to capture processes, analyse requirements and implement changes.
- Work with the vendors to ensure that business requirements are met.
- Ensure any system changes are tested fully and business expectations are managed.
- Support the business to understand the systems and how they work.
- Use own judgement for overall tasks, with the support from Project Manager(s).
- Ad-hoc duties as required.
Competencies
- Act with integrity at all times and retain the strictest confidentiality.
- Act as a role model to the Project team, consistently demonstrating strong values and work ethics in everyday interactions.
- Work effectively and collaboratively with other colleagues, customers and counterparties to nurture a positive work environment.
- Resilient, robust personality with the confidence to hold strong views and present them clearly.
- Results focused with a positive outlook and can-do attitude.
- Collegiate, co-operative, constructive and a good fit with CCLA’s culture.
Skills
- Able to engage and present effectively orally and in writing to senior colleagues, executive directors and stakeholders both across the business and at third party service providers.
- Capable of ensuring deliverables are achieved to deadline.
- Ability to manage relationships with all areas of the business.
- Business Process Mapping (i.e. Microsoft Visio).
- Possess excellent organisational skills; strong attention to detail; ability and flexibility to handle new tasks and shifting deadlines; and effective multi-tasking abilities.
Experience/qualification
- Minimum of 7 years’ experience in a relevant role at a UK based asset management company.
- Demonstrable experience in a business analyst role.
- Experience on implementing business systems (i.e. CRM/client portal).
- Business analyst qualification (e.g. BCS/Agile).
Closing date: Friday 20 December